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Embargoed: April 10, 2003

Media Contacts:
Patrick Wallace, PR Specialist, (858) 847-7475
Doug Ramsey, Cal-(IT)², (858) 822-5825

eHelp Supports Technology in Education by Providing RoboDemo Tutorial Software to Colleges and Universities in the Community

eHelp Corporation®, the makers of RoboHelp®, and University of California, San Diego (USCD) announced today a $75,000 donation in retail value of eHelp's RoboDemo® eLearning Edition software to the university through the California Institute for Telecommunications and Information Technology [Cal-(IT)²]. RoboDemo provides university faculty, researchers and students with the ability to quickly and easily create professional Flash-based eLearning simulations that give end users a visual, step-by-step demonstration of any software or Web-based application.

"We are finding RoboDemo to be a tremendously valuable program, and one with applications far beyond what one normally sees in software donations," said Gabriele Wienhausen, Cal-(IT)²'s Education layer leader at UCSD and Provost of the university's newest undergraduate Sixth College. "We are very pleased to be able to participate in eHelp's RoboDemo donation, and look forward to extending the use of RoboDemo to further benefit both students and faculty. RoboDemo is an extremely powerful application for creating tutorials and demos that makes Flash technology available to a wide range of users."

UCSD is using RoboDemo to instruct students and faculty how to register for classes on-line, fill out Web-based forms and navigate the university’s Web site. The university will also use RoboDemo in outreach programs that bring new technologies to underserved communities, including the Hewlett-Packard funded Tribal Digital Village project, led at UCSD by professor of ethnic studies Ross Frank, that links San Diego County's 17 Indian reservations. The Education Layer of Cal-(IT)²– a collaboration of UCSD and UC Irvine – plans to implement RoboDemo in labs for students in the undergraduate Interdisciplinary Computing and the Arts Major (ICAM), and the software will be installed at the Center for Research in Computing and the Arts (CRCA) for faculty, visiting artists and students.

eHelp Corporation

California Institute for Telecommunications and Information Technology

Jorgen Lien, CEO of eHelp Corporation said, “We are pleased to provide UCSD with technology that enables faculty to develop innovative teaching methods that improve the learning process. eHelp Corporation is committed to furthering the development of eLearning at the university level by providing free copies of its RoboDemo software to schools in our local San Diego community.” UCSD is the first recipient of eHelp’s RoboDemo donation.

Other local colleges and universities benefiting from eHelp’s RoboDemo donation include California State University, San Marcos; Grossmont College; Mira Costa Community College; Palomar College; and the San Diego Community College District including City, Mesa and Miramar Colleges.

About RoboDemo
RoboDemo makes building interactive and animated software simulations in Flash format a simple task. Simulations are ideal for online training, to demonstrate products, or provide user support tutorials. RoboDemo records any running application and instantly creates a Flash simulation of the application, with visible and audible mouse clicks. Simulations created with RoboDemo can be easily enhanced by adding text captions and images, audio, text entry and click boxes, eLearning-specific features like quizzing, branching and scoring, and other effects. RoboDemo simulations are small file size and high resolution, making them ideal to post on the Web or an Intranet, burn on CD, integrate with a Help system, and even email.

About eHelp Corporation
eHelp Corp. (formerly Blue Sky Software) is the worldwide leader in automated user assistance software for applications, intranets and the Web. eHelp’s software products dramatically improve the usability of Web sites, intranets, and Web-based and Windows applications, as well as decrease support costs and increase customer satisfaction levels. Founded in 1991 and headquartered in San Diego, California, eHelp provides the foundation to more than 250 million online Help and user assistance systems currently in use around the world, and has received more than 60 industry awards. For more information, visit www.ehelp.com.

About Cal-(IT)²
The California Institute for Telecommunications and Information Technology is one of four institutes funded through the California Institutes for Science and Innovation initiative. Created in late 2000 by Gov. Gray Davis, CISI aims to ensure that California maintain its leadership in cutting-edge technologies. As part of CISI, the mission of Cal-(IT)² is to extend the reach of the current information infrastructure throughout the physical world-enabling anywhere/anytime access to the Internet. More than 220 professors and senior researchers from UC Irvine and UC San Diego are collaborating on interdisciplinary projects, with support from more than 50 industry partners that have pledged $140 million in funding. Total funding from state, federal, campus and private sources is estimated at $400 million over five years. For more information on Cal-(IT)², go to www.calit2.net.

eHelp, RoboDemo and RoboHelp are trademarks or registered trademarks of eHelp Corporation in the United States and other countries. All rights reserved. All other trademarks used are the property of their respective owners.

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